AI phone and follow-up systems for independent dealerships, franchise dealerships, and dealer groups. Handle inquiries, capture customer intent, and move shoppers toward their next visit—even when your staff is busy or the showroom is closed.
HOLBRON is designed to take on the repeatable phone and follow-up work a dedicated front desk or BDC team would otherwise handle. Your deployment defines the tasks it owns, the systems it can use, and when your people step in.
Scope your department workflow ↗Inbound inquiries, after-hours calls, and configured missed-call recovery.
Approved outreach to eligible leads, interest checks, and next-step capture.
Direct booking where supported, or preferred times for your team to confirm.
Conversation context, routing, and outcomes through the agreed workflow.
Negotiation, financing decisions, exceptions, and relationship-sensitive conversations stay with your staff. Department replacement depends on actual task coverage, integrations, and tested performance.
Choose a scenario. Follow how HOLBRON is configured to capture intent, take the next step, and bring your team into the conversation.
A shopper calls about a vehicle after your team has gone home. HOLBRON handles the inquiry using approved dealership information and captures what the shopper needs.
“Are you still open? I wanted to ask about the Accord.”
“The showroom is closed, but I can help with your questions and arrange a time for your team to follow up.”
Collect the shopper’s name, contact details, and reason for calling—even when your showroom is closed.
The shopper is ready. Your team has gone home.
Capture the vehicle of interest, answer from approved information, and arrange the next step for your staff.
A useful inquiry waiting for the morning team.
Your team is on the lot, on test drives, and with customers.
Handle the incoming inquiry, capture contact details, and book or request a visit using the agreed availability rules.
A customer conversation with a clear next action.
The opportunity needs another conversation.
Follow up with eligible leads using the approved timing and stop rules. Capture renewed interest or hand off to your team.
An updated lead status your staff can act on.
See the information an approved workflow can capture for your staff. This is a test example—not a customer result or a connected CRM screen.
“I’m interested in the Accord. Could I come in tomorrow afternoon?”
The AI captures the request, checks the information available to it, and follows the dealership’s approved next-step rules.
Direct booking and CRM updates are enabled only where supported and confirmed during setup.
Start with a specific gap—unanswered calls, slow follow-up, or appointment handling. Each module has a defined input, an approved action, and an outcome your staff can use.
Every deployment is scoped around your phone setup, available data, staff rules, and confirmed integrations. The objects below illustrate each workflow.
Give shoppers a useful first response when your team is busy or the showroom is closed.
A shopper asks about a vehicle, then requests a showroom visit.
Keep eligible leads moving through an approved follow-up process, with clear stop and handoff rules.
A customer is still interested but needs help arranging a time to visit.
Turn a conversation into a practical next step without promising an appointment your team cannot support.
A shopper wants a test drive on Saturday. The workflow checks the agreed booking rules.
Build a second chance into the calls your staff cannot answer during a busy day.
Your sales team is with customers when another shopper calls.
Let English- and Spanish-speaking customers explain what they need without waiting for a bilingual staff member.
A Spanish-speaking shopper asks to arrange a vehicle viewing.
Know when automation should step aside and bring the right person into the conversation.
A caller asks a financing question that needs an authorized staff member.
Keep the useful details from a conversation connected to the way your dealership manages leads.
A salesperson sees what the shopper asked and which next step was requested.
Separate a service request from a sales inquiry and direct each toward the right team.
A customer asks about a repair appointment instead of a vehicle purchase.
The experience starts with your dealership’s operating rules. We define what the AI can answer, what it should capture, and when your people take over.
Dealership hours, locations, departments, approved FAQs, and the information your team wants customers to receive.
Define department routing and escalation paths for sensitive questions, specific staff requests, and conversations that need human judgment.
We review your phone, calendar, and CRM workflow before committing to an integration. The deployment is scoped around what your systems support.
We walk through these details in your private demo and deployment planning.
HOLBRON handles repetitive call coverage and follow-up workflows so your staff can focus on conversations that need them. Your team remains responsible for pricing decisions, financing, negotiations, and closing sales.
We review your existing phone setup and CRM before confirming the deployment plan. Routing, available integrations, and data access are scoped during discovery; we do not promise compatibility without checking your systems.
We configure fallback responses and handoff rules with you. The AI can capture the question and contact details for your team rather than inventing an answer or making an unapproved promise.
Booking is configured around the appointment types, availability, calendar access, and approval rules agreed during setup. Where direct booking is not available, the workflow can collect a preferred time for your team to confirm.
Discovery, configuration, scenario testing, staff handoff preparation, and launch review. The typical implementation window is 3–4 weeks, depending on the agreed scope, access to your systems, and approvals.
We map an example conversation to your dealership: an after-hours inquiry, a missed call, or a lead follow-up. Then we walk through the captured information, proposed next step, and what your staff receives.
We do not sell your personal information or share it for advertising. Client records are used to serve your dealership, with access for authorized users and the providers needed to deliver agreed services.
One conversation is enough to see how an AI workforce would handle calls, follow-up, and appointments inside your dealership.
REQUEST A PRIVATE DEMONo generic pitch deck. The demo is mapped to your dealership.